Walker's Capital Group
Publié
2020-03-19
Catégories
Type d'emploi
Durée/Duration
Permanent
Comment Postuler/How to Apply
Le site d'internet d'entreprise/Company Website
Annoncé jusqu'au/Advertised until
2020-04-19
Ville/City
Kingston

Description

Overview of Job Scope: Provide customer service, reception, inside sales and administrative support during the summer/peak season.

Key Duties:

  • Provide reception and telephone services to customers and office
  • Respond to and track incoming sales leads (primarily telephone and walk-in) to ensure qualified lead reaches sales consultant in a timely manner
  • Set up and complete Bills of Lading and work orders as required
  • Prepare move files for upcoming orders
  • Schedule move survey appointments as required
  • Schedule home deliveries as required and preparing associated paperwork
  • Assist with government contract orders as required

Key Skills:

  • Customer service—enjoys interaction with people
  • Telephone/reception—fielding and distributing calls and inquiries in a knowledgeable, friendly, professional and effective manner
  • Communication—positive, clear, good listener
  • Strong organizational abilities
  • Ability to think on feet and problem solve in a fast-paced environment
  • Detail-focused, accurate
  • Proficiency in/comfort with Microsoft Office, Google Apps for Business
  • Proficient in learning new software to complete tasks
  • Ability to quickly absorb and process information

Qualifications:

  • Administrative/Reception—related experience preferred
  • Sales (retail, telephone) experience an asset
  • Household goods moving and storage familiarity/experience a plus
  • OSSD (or equivalent) required; some post-secondary preferred
  • Bilingualism an asset

Other Comments / Autres commentaires

Walker's/Capital Group of Companies Limited welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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