• 1 – 3 years’ experience in a similar role, preferred
• Must be technically savvy, able to learn and incorporate new technology and software
• Troubleshoot and assist customers with their Internet connection via email and phone
• Respond to and update support tickets in a help desk
• Configure and prepare hardware for customers, including DSL modems, VoIP adapters, and wireless radios.
• Must work well in a fast-paced team environment, with excellent problem solving skills
• Must have flexibility to work additional hours and weekends • This is a permanent, year round position that is great for a student!
Skills & Experience / Compétences & expérience
• This is a permanent, year round position that is great for a student