Empire Life is seeking a Bilingual Customer Service Representative for an immediate start. This is a regular full- time position with the option to work remotely. If you are interested in entering the insurance industry, this is a great opportunity to join one of Canada's Top 10 insurance firms!
The Bilingual Customer Service Representative supports the processing of complex applications, policy changes and service requests received from distribution partners and customers. Based on acquired knowledge, the incumbent applies knowledge of systems, procedures and processes to creatively and independently resolve issues, working under the moderate supervision of the Manager.
An ideal candidate will bring the following skills/experience to the role:
- Ability to prioritize and balance multiple tasks
- Clear writing, listening and verbal communication skills
- Attention to detail/accuracy
- Well-developed analytical and problem resolution skills
- Active listening
- 3+ years’ work experience providing services to and interactive with clients in a customer service (F2F) environment
- Knowledge of word processing, spreadsheet and database computer software
- Completion of a community college diploma
- Ability to research, investigate, analyze and present information clearly to a variety of audiences
- Bilingual in French and English Required
This is a great opportunity to join a company that offers an environment that encourages the pursuit of personal and professional success. Empire Life acknowledges and rewards talent, and supports employees in achieving and exceeding individual and organization goals.
How to apply :
- Include your name and Position Title in the subject line.
- Attach your cover letter and resume
- Name the attached document with your own name (last name, first name)
- Send your email (with the resume and cover letter attached) to email@example.com
- If you do not have a resume or a cover letter, we can help you ! Reach out to us at firstname.lastname@example.org .
Comment appliquer :
- Inclure votre nom et le titre du poste dans la ligne d'objet.
- Joindre votre lettre de présentation et votre CV
- Nommez les documents joints avec votre propre nom (nom, prénom)
- Envoyez votre courriel (avec CV et lettre de présentation en pièce jointe) à email@example.com
- Si vous n’avez pas de CV ou de lettre de présentation, contactez-nous à firstname.lastname@example.org .
If you have any specific inquiries about this job posting, you can also email : email@example.com